Shipping Guidelines

Small Box / Parcel Shipments

Box Labeling Requirements

  • Include your full name, address and PO number.
  • If someone else ships boxes on your behalf, ensure they have all labeling information.

Weight and Damage Prevention

  • Shipments exceeding 50 pounds should be split into multiple boxes to prevent transit damage.
  • Parts must be wrapped and packed to prevent damage during shipment.
  • Shipper assumes responsibility for damage during transit.
  • Use sturdy boxes and secure with quality tape.

Upon Arrival at Facility

  • If payment is received before arrival and parts are damaged, a partial refund may be required.
  • Unidentifiable shipments may delay check-in, cause PayPal disputes, or delay check payment processing.
  • Severely damaged boxes (crushed, torn, with holes) may be rejected; the freight company will attempt return, but contents cannot be guaranteed.

Crates & Pallets — LTL (Less Than Truckload) Freight

Shipping Arrangement Options

  1. Arrange shipment using your carrier of choice.
  2. DieselCore arranges pickup and shipping using our freight network.

Packaging Guidelines

1. Select Shipping Vessel

  • Use a pallet or crate.
  • Prevent items from falling through pallet cracks using cardboard stapled to the pallet.
  • Ensure crates can be picked up with a forklift (include forklift holes or place on pallet).

2. Pack Densely

  • Place heavy parts at the bottom, lighter parts at the top.
  • Evenly distribute weight throughout the pallet or crate.
  • Secure all parts to prevent shifting.

3. Cover the Top

  • Protects shipment during transport and increases the likelihood of safe arrival.

4. Strap and Wrap

  • Secure material to the pallet using straps or banding.
  • Apply stretch wrap to keep items from dislodging.

5. Label Your Shipment

  • Affix Freight BOL and a copy of the Purchase Order to the shipment.
  • Allows our receiving crew proper identification.

6. Take Pictures

  • Document the packing process for your records.
  • Use for shipping claims if needed.

Receiving Process

DieselCore's receiving crew inspects shipments on the truck for visible damage and notes any with the carrier. We reserve the right to reject excessively damaged shipments. Discrepancies are reported immediately. Payment follows the agreed terms at purchase.

For additional questions, please contact us.